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American Collectors Mint
Tributes
Gold Buffalo Fraser's 1913 Buffalo design. Gold American Eagle Saint-Gaudens' 1907 Liberty. Silver American Eagle Weinman's 1916 Walking Liberty. Silver Morgan Dollar Morgan's 1878 silver dollar. View the collection
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(800) 280-8204

Returns

Damaged, defective, incorrect or incomplete deliveries

Contact us within 30 calendar days of delivery with your order number and photos of the affected items and packaging, where applicable. We will offer a replacement or a refund for the affected items, and we cover any required return or replacement shipping. No restocking fee applies. We may waive the return of an item, case by case, after reviewing the photos when returning it would be uneconomical.

Packages that do not arrive

Contact us promptly after the expected delivery date. We will review the tracking and investigate, then replace or refund confirmed lost shipments.

Returns of unopened items

You may request a return within 14 calendar days of delivery. Items must be unopened and in their original packaging. You pay the return postage. No restocking fee applies. Any shipping charge you paid on the original order is not refunded for change-of-mind returns.

Refunds for tributes bought in a bundle

A refund for individual tributes from a bundle reflects their share of the bundle price you actually paid, plus the applicable sales tax.

Cancellations

Orders cancelled before they ship receive a full refund.

Refund timing

Approved refunds are made to your original payment method within 7 to 10 business days after any required return has been received, inspected and approved.

How to photograph damage

Clear photos help us resolve a damaged or incorrect delivery quickly. Take them before you throw anything away:

  • Use daylight or a bright lamp and a plain background.
  • Photograph the outside of the box first, including the shipping label and any dents or tears.
  • Take a wide shot of everything laid out together.
  • Take close-ups of the tribute and any damage, from a few angles.

Keep the box and all packing materials until your request is resolved. USPS may ask to see the original packaging if a claim is filed.

Packing a tribute for return

Please contact us before sending anything back. When you ship a return:

  • Keep an unopened item in its original sealed packaging.
  • Use a sturdy box with room for cushioning all around, such as bubble wrap or packing paper.
  • Close the box and shake it gently. If anything shifts, add more cushioning.
  • Include a note with your name and order number.
  • Seal every seam with 2-inch-wide packing tape, and cover any old labels or barcodes if you reuse a box.

These steps follow the USPS packing guidance.

How to contact us

Email [email protected] or call (800) 280-8204, Monday to Friday, 9 a.m. to 5 p.m. Eastern, excluding holidays.
American Collectors Mint, LLC, 6231 PGA Blvd, Unit 104 PMB 204, Palm Beach Gardens, FL 33418.

This policy does not limit any rights you have under applicable consumer protection or warranty laws.